Elkay Terms And Conditions

Limited Lifetime Sink Warranty
Elkay warrants to the original purchaser of an Elkay stainless steel sink, that Elkay will, at its option, replace, without charge, such product if it fails due to a manufacturing defect for a lifetime of normal residential use. Product replacement does not include transportation cost or labor installation cost. This warranty covers only the stainless steel sink and mounting, hardware when a self-rimming drop-in sink is installed in a conventional countertop surface or an undermount sink is installed in a conventional solid surface countertop in residential applications only. Elkay reserves the right to examine product in question and its installation prior to replacement.

Specialty Collection™ Warranty
Elkay warrants to the original purchaser of an Elkay Specialty Collection™ sink that Elkay will, at its option, replace without charge, such product if it fails due to a manufacturing defect for a lifetime of normal residential use. Product replacement does not include transportation cost or labor installation cost. This warranty covers only the sink when a self-rimming drop-in sink is installed in a conventional countertop surface or an undermount sink is installed in a conventional solid surface countertop in residential applications. Elkay reserves the right to examine product in question and its installation prior to replacement. This warranty does not apply to defect or damage caused by:
  1. Failure to follow the recommended procedures for installation, care and maintenance.
  2. Tarnish and discoloration.
  3. Dents or scratches.

This warranty applies only to Specialty Collection™ sinks:

  1. Used only in residential applications.
  2. Which fail due to a manufacturing defect.
  3. Which have not been moved from original installation location.

Other Warranty Conditions
Our warranty does not cover product failure or damage caused by abusive treatment, misuse, environmental factors, improper care and cleaning, or damage due to handling or faulty installations or claims of defect related to tarnish and discoloration. This warranty is extended only to the original consumer purchaser of the product. This warranty does not cover shipping costs, labor costs, or any other charges for such items as installation or replacement of the sink, diagnosis or replacement of any faucet or component part, or any other expense or loss.

All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are given. Any implied warranty, including one of merchantability or fitness for a particular purpose, is limited to the duration of this written warranty.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To Obtain Service Under Warranty

  1. Write to: Elkay Manufacturing Company
    Attention: Consumer Services
    2222 Camden Court
    Oak Brook, Illinois 60523
  2. Include a letter containing the following information:
    1. Date of purchase and installation
    2. Description of nature of defect
    3. Model number or description of model and/or component part if possible.

    Elkay Sales, Inc.· 2222 Camden Court · Oak Brook, IL 60523 U.S.A.
    Phone: 630.574.8484 · Fax: 630.574.5012 · Direct Customer Service Number: 630.572.3192
    Quality System ISO 9001 Certified